Shipping & Returns Policy

Uniroids.net ships orders to customers within Canada, and in select cases to the United States and international destinations where permitted.
All orders are processed and dispatched from our fulfillment centers depending on product type and availability.

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will begin processing on the next business day.

• Once shipped, customers receive a shipping confirmation email with available tracking details.

Domestic Shipping (Canada)

• We ship to all Canadian provinces and territories using reliable courier and postal services.

• Standard delivery time: 3–7 business days after dispatch.

• Expedited options may be available at checkout for an additional fee.

United States

• Shipping to the U.S. may be available for select items.

• Estimated delivery time: 7–14 business days, depending on customs processing.

• Customers are responsible for ensuring compliance with their local import regulations.

International Shipping

• Available only to approved destinations.

• Delivery times vary by location, typically 10–21 business days.

• Customs clearance times may extend delivery beyond estimated windows.

• Customers are responsible for any import duties, taxes, or fees imposed by their local authorities.

Shipping fees are automatically calculated at checkout based on your destination, shipping method, and package weight or value.
Additional handling or insurance fees may apply for certain products or delivery options.

Note: Any applicable shipping costs are clearly displayed before order confirmation.

Once your order is shipped, a confirmation email containing your tracking number (if available) will be sent.
Tracking updates are provided directly by the courier.
If your tracking status does not update for several days, please allow extra time during peak seasons or contact us for assistance.

While most deliveries arrive on time, external factors like customs inspections, postal delays, or weather disruptions may cause delays.
If your order has not arrived within the expected timeframe:

1. Check your tracking information for the latest updates.

2. Verify your shipping address details.

3. Contact our support team with your order number for assistance.

Uniroids.net cannot be held responsible for delays caused by third-party carriers, customs, or incorrect shipping information provided by customers.

f your package arrives damaged or incomplete:

• Please notify us within 48 hours of receiving your order.

• Include your order number, photos of the packaging, and a description of the issue.

• Our support team will review the case and advise next steps.

We aim to resolve every issue fairly and efficiently.

Due to the nature of our products and compliance requirements, returns are generally not accepted once an order has been shipped.

However, if an order arrives defective or incorrect due to our error:

• Contact sales@uniroids.net within 7 days of delivery.

• Provide detailed evidence (photos, order details, and description).

• If eligible, we will issue a replacement or store credit.

Important: Unauthorized returns or items returned without approval will not be accepted.

Orders may be cancelled only before they are processed or shipped.
Once an order enters the fulfillment stage, it cannot be changed or cancelled.
Please reach out immediately if you wish to modify or cancel your order.

For international orders, import duties, taxes, or fees may apply depending on local regulations.
These costs are the responsibility of the recipient.
Uniroids.net is not responsible for delays or charges related to customs processing.

For questions related to shipping, delivery, or returns, please contact:

📧 sales@uniroids.net
📧 info@uniroids.net